>> Download Quality Policy Manual
Purchase Order Quality Assurance Clauses
Q01 Mandatory CLH sources inspection
Q02 Optional CLH source inspection
Q03 Optional customer source inspection
Q04 Government source surveillance
Q05 Government source inspection
Q06 Product assurance system req.
Q07 Quality program requirements
Q08 Inspection system requirements
Q09 Non-conforming documentation
Q10 Metrology / Accuracy
Q11 Raw material certification
Q12 Chemical test reports
Q13 Physical test reports
Q14 Certification of Compliance
Q15 Process/ processor approval
Q16 Special process approval
Q17 Process change
Q18 Customer access
Q19 Subcontracting work
Q20 Records
Q21 SPC flow-down
Q22 Serialization
Q01 MANDATORY SORCE INSPECTION
When specified on individual purchase order, CLH source inspection shall be performed at supplier’s facility prior to shipment to CLH and at required process operations by CLH.
Q02 OPTIONAL CLH SOURCE INSPECTION
CLH reserves the right to inspect any and/or all work on this purchase order at the supplier’s facility. The supplier will be notified in advance of shipping date if CLH source is required.
Q03 OPTIONAL CUSTOMER SOURCE INSPECTION
CLH customer reserves the right to inspect any and/or all work on this purchase order at the supplier’s facility. The supplier will be notified in advance of shipping date if customer source is required.
Q04 GOVERNMENT SOURCE SURVELLIANCE
The Government has the right to inspect any or all of the work included in this order at the suppliers plant.
Q05 GOVERNMENT SOURCE INSPECTION
Government inspection is required prior to shipment from your plant. Upon receipt of this order, promptly notify the government representative who normally services your plant so the appropriate planning for government inspection can be accomplished.
Q06 PRODUCT ASSURANCE SYSTEM REQUIREMENTS
The supplier shall have a Product Assurance system and procedures detailing the following as a minimum:
- Safety
- Training/Certification
- Records Retention
- Traceability
- Procurement Control
- Fabrication Control
- Metrology Control
- Stamp Control
- Non-Conforming Product Control
The suppliers Product Assurance system is subject to initial survey and approval By CLH and its customer. Subsequent survey’s or audits, including sub tier Suppliers and processors may be conducted before or after issuance of a Purchase order. The supplier shall be notified of deficiencies and shall follow-up and ensure that deficiencies are promptly corrected. Corrective actions shall be subject to review and approval by CLH’s Quality Assurance.
Q07 QUALITY PROGRAM REQUIREMENTS
The seller shall have developed and maintain a quality program in accordance to CLH’s customer program including a measuring instrument calibration system.
Q08 INSPECTION SYSTEM REQUIREMENTS
The seller shall have developed and maintain an inspection system in accordance with CLH’s customer requirements including a measuring instrument calibration system.
Q09 NON_CONFORMINING DOCUMENTATION
Any deviation to CLH requirements set forth in this purchase order shall be documented and submitted to CLH for disposition prior to product shipment from supplier’s facility.
Q10 METROLOGY / ACCURACY
All test and measurement equipment used in the performance of this purchase order shall be certified against a standard having greater accuracy. Random and systematic error in any article or material measurement process shall not exceed 10% of the tolerance of the parameter being measured. When ASTM, ASA, ISA, Military Standards or other Aerospace Industry recognized standard test methods are used in physical, chemical, analytical, optical and/or environmental measurement processes, the tolerance ratio established in those test standards shall apply.
Q11 RAW MATERIAL CERTIFICATION
Three legible copies of the material certification as furnished by the raw material supplier shall accompany each shipment.
Q12 CHEMICAL TEST REPORTS
Materials furnished in fulfillment of this order must be accompanied by three legible copies of certified test reports of the chemical properties of the materials.
Q13 PHYSICAL TEST REPORTS
Materials furnished in fulfillment of this order must be accompanied by three legible copies of certified test reports of the physical properties of the materials.
Q14 CERTIFICATION OF COMPLIANCE
The seller shall include with each shipment three legible copies of a certifying statement, which attests to the seller’s compliance with all the requirements of the purchase order. The certificate shall be signed by an authorized representative of the supplier.
Q15 PROCESS / PROCESSOR APPROVAL
Manufacturing and inspection processes and procedures used in the performance of this purchase order must be accomplished by process sources and procedures approved by CLH and CLH customer.
Q16 SPECIAL PROCESS APPROVAL
Special process suppliers are responsible for compliance to the applicable specifications, including customer special process approval, whether the operation is performed within their facility or by subcontractors.
Q17 PROCESS CHANGE
A change is defined as “any change including personnel, equipment, material, tooling, etc., subsequent to start of production.” The supplier is responsible for supplying CLH with a list of all personnel performing work on the program and to notify CLH of any additions/deletions to this list when applicable. Supplier is also responsible for notifying CLH of any intended changes to equipment, material, tooling, etc., and obtaining written authorization for said changes from CLH prior to implementation. Supplier is also responsible to obtain CLH and customer approval in writing to any deviation and/or exception to procurement specification.
Q18 CUSTOMER ACCESS
ACCESS to your facility (documents, personnel, equipment, material and facilities) shall be made available to CL Hann, its customers and regulatory agencies, to determine and verify the quality of the work, records and materials.
Q19 SUBCONTRACTING WORK
Seller is prohibited from subcontracting any portion of the work to be performed as specified in this purchase order, unless authorized by the buyer in writing.
Q20 RECORDS
Seller shall maintain records of manufacturing and traceability of material used in the fabrication of the product produced in fulfillment of this purchase order. These records shall be maintained for a period of 7 years after completion of the purchase order and be made available for review by the buyer upon request.
Q21 SPC FLO-DOWN
Seller shall demonstrate the ability to provide statistical evidence of variability for KEY characteristics. Seller to certify that they have a system capable of meeting CLH’s customer requirements.
Q22 SERIALIZATION
Each item furnished on this purchase order will be identified with a non-recurring serial number. Where the size of the item prohibits identification, the serial number will be marked on an identification tag or label and be securely attached to each item.